The customer is responsible for any duties and/or taxes required by customs as determined by country of destination. Once the order has been processed a confirmation email will be sent with the tracking details.
Import duties and taxes are not included in the item price or international shipping cost. Duty and tax charges are your responsibility and will be collected from you by your country’s local carrier prior to delivery. Please check with your country’s customs office to determine what these additional costs are prior to purchase. Complét is not responsible for any duties, taxes or fees associated with the import and final delivery of your order.
Please note – we cannot undervalue orders, or mark them as a gift.
Shipping Methods & Fees
Orders usually arrives within 3-8 business days (of course you are our number one priority and we will do our best to ship out your complét faster than you can say “Girls, where’s my bag?”. International orders are shipped from the US with DHL express or EMS.
Please keep in mind shipping times do vary depending on country of destination. Shipments during holidays or shipments to islands may result in delays that occur for reasons outside of our control.
*Free express shipping on orders delivered to North America and EU countries over 390 €
Rest of Europe (except Iceland): Norway and Switzerland, Lichtenstein, Monaco, Montenegro, The Faroe Islands, Macedonia and San Marino – 25 €
Asia, South America, Australia, New Zealand, UAE, Saudi Arabia, Qatar, and Kuwait – 35 €
Express Shipping is NOT available to the following countries:
Sao Tome and Principe, South Africa, Bangladesh, Brunei Darussalam, Cook Islands, Fiji, French Polynesia, Kazakhstan, New Caledonia, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Vanuatu, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Netherlands Antilles, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Argentina, Belize, Bolivia, Brazil, Chile, Falkland Islands, Guyana, Paraguay, Suriname, Uruguay, Albania, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Faroe Islands, Gibraltar, Greenland, Iceland, Isle of Man, Macedonia, Malta, Montenegro, Russian Federation, Saint Pierre and Miquelon, Serbia, Ukraine, Armenia, Azerbaijan, Jordan, Lebanon, UAE, Saudi Arabia, Qatar, and Kuwait & Mexico.